Grosvenor Casino Online Customer Service

Review

The different Reward Schemes we run are separate from any loyalty programme run for our own online casino in the UK (“Genting Black”) and separate to any scheme in effect at any Genting group casinos outside the UK. Membership of those schemes does not give any rights or entitlements in relation to these schemes. Grosvenor Casino Software Snapshots. The entire Grosvenor review crew loved the professional look of the online casino. It's easy to browse games, track jackpots, get in touch with customer service, or learn more about the site before making any kind of commitment.

  • £20 Welcome bonus with low wagering requirement (Ts&Cs Apply, New Customers Only)
  • UK largest land-based Casino is online!
  • Hundreds of amazing slots
  • Trusted Brand
  • Excellent customer service
  • Live Casino and Sport available
  • Fully Licenced by the UK Gambling Commission
  • Link to Bonus Terms & Conditions

Grosvenor Casino

£20 Welcome Bonus

Sign UpGrosvenor Casino Online Customer ServiceFull Ts&Cs apply. 18+ . New customers only. Further T&Cs apply. Min. £20 deposit required. 5X wagering requirements apply to this offer. Only one bonus per player, household and IP address is permitted. No even money bets are allowed, this includes odds and evens and red and black. Valid 30 Days. Attempting to withdraw prior to meeting the wagering requirements will result in the bonus balance being forfeited. BeGambleAware.org

You must be 18 + to play at this casino and be aware that gambling can be addictive. Please read Gamble Aware. All offers, bonuses and promotions mentioned here are for new customers only.

Introduction to Grosvenor

Grosvenor Casino is one of the most recognisable gaming brands in the UK, with over 56 locations across the country. Now, you can play your favourite Grosvenor Casino games online at this top quality gaming site which was launched in 2007. Here, you’ll find hundreds of amazing slots from nearly two dozen developers, along with all sorts of generous promotions that reward you for being loyal customers.

Game Selection

There are hundreds of great games available at Grosvenor online casino, and nearly 20 developers are responsible for this impressive selection. This means that you’ll certainly be spoilt for choice while browsing the games catalogue at this gaming site. So, if you’re a big fan of online slots, then this is the perfect destination for you.

PlaytechNet EntElectradeAsh GamingBallyIGT
WMSNextGenRealistic GamesBlueprintEndemolBarcrest
NovomaticAmayaFremantleCore Gaming

Progressive Jackpots

There are nearly 40 progressive jackpots at Grosvenor online casino, and each one offers players the chance to cash in on amazing prizes. You’ll have access to the Mega Jackpots series from IGT, which seeds at £1 million, as well as some of the most lucrative games from online providers like Microgaming and Playtech. With the largest online progressive jackpot pools, these providers are known for paying out record-breaking, life-changing sums of money regularly. So, you’re always in for an exciting experience when playing progressive slots at Grosvenor online casino.

User Experience

The slots catalogue organised neatly so you can always find what you’re looking for. From the catalogue page, you can choose to play for actual cash or give each game a demo spin. There are also some very handy browsing features, such as taking a look at the newest releases and the Top 20 games to find out which slots are most popular among the other players at Grosvenor.

Promotions

What sets Grosvenor Casino apart from most other casinos is that your welcome bonus isn’t a deposit bonus! You’ll get £20 completely for FREE, which means that you don’t have to deposit any money to claim the bonus. All you have to do is visit on of Grosvenor’s 56 UK locations and sign up. Once you have done so, enter your land-based membership details on the online casino registration page, and you free £20 bonus will be waiting for you!

On an ongoing basis, you’ll be able to take part in a huge range of amazing bonuses. For example, there is always a new Game of the Week, which allows you to claim double Play Points, and regular prizes that allow you to claim all sorts of incredible gadgets, cash bonuses and free spins.

Play Points are a great little perk of being a member of Grosvenor Casino. Every time you play games at land-based Grosvenor Casinos and at the online casino, you’ll receive points that can be redeemed for cash. As you claim more Play Points, you can get a Gold Card and a Black Card, which carry with them all sorts of great extras such as exclusive bonuses, luxury gifts and your own customer support team.

Grosvenor Casino Online Customer Service 800

Customer Service

The help line is open from 8am to midnight seven days a week – so If you ever encounter an issue while playing at Grosvenor online casino, you can get in touch with the customer support team via:

  • Telephone: 0800 083 1990
  • Live chat
  • Email: [email protected]

When It comes to banking, Grosvenor offers up a wide range of options including, bank transfers, debit cards, credit cards and e-wallets. There is a £10 000 withdrawal limit, and you can expect the following withdrawal times:

Grosvenor Casino Online Customer Service 1-800

  • e-wallets: 24 – 48 hours
  • credit and debit cards: 2 – 5 days
  • bank transfers: 3 – 7 days

Mobile Optimisation

Grosvenor Casino offers players an app that they can use to play their favourite online slots from their tablets and smartphones. The Android version is available in the Google Play store while the iOS version is available in the Apple App Market. If you have a Windows device, then you can play at the online casino using your web browser, accessing the instant-play version of your favourite slots.

Grosvenor Casino Online Customer Service Telephone Number

Please note that we are in an affiliate partnership with this Casino. While the review is our own opinion, in the interest of transparency we are letting you know that we are not independent of them.